Institute for Advanced Strategic

and Political Studies

 

IASPS Research Papers in Strategy

 

August 1998                                                                           No. 7

 

 

Crisis Management: A Primer

By Carnes Lord

                                                                                   

 

Introduction

 

            “Today there is no longer such a thing as strategy; there is only crisis management.”  So said Robert S. McNamara, secretary of defense of the United States during the Cuban Missile Crisis of 1962.[i]  McNamara was congratulating himself and other top officials of the Kennedy administration for having mastered a style of decision making he thought vital in the nuclear age.  Though governments have had to deal with crises since time immemorial, “crisis management” is an invention of the 1960s.  Proponents of the concept have often looked back to the July Crisis of 1914, which precipitated World War I, but the immediate inspiration for most theorizing about crises has been the US-Soviet conflict of the past half century, especially insofar as it involved nuclear weaponry.  With the collapse of the Soviet threat at the end of the 1980s, crisis management seems to have lost much of its centrality for decision makers and policy analysts.  Since the phenomenon of crisis is a general one in international affairs, however, it remains of more than passing importance to understand the dynamics of crisis situations and how to manage them successfully. 

 

            At the same time, it is also obvious that there is much that is problematic in the theory and practice of crisis management in recent decades.[ii]  Even during the Cold War, it is not self-evident that the pragmatic decision making style of the Kennedy and Johnson administrations was superior to the more plodding but strategically oriented approach followed in the Eisenhower years.  The crisis management outlook and practices so widely credited with the United States’ successful handling of the confrontation over Cuba in 1962 also contributed in a major way to the debacle of American intervention in Vietnam and the signal failure of leadership that was principally responsible for it. Today, crisis management in the pejorative sense may be said to be the modus operandi  of most of the world’s democracies.  Weak leadership, a certain lack of seriousness in dealing with a world seen as less threatening than during the Cold War, the entanglements of multilateral diplomacy ­─ these and other factors combine to encourage reactive and ad hoc approaches to security challenges.   If there are places in today’s world where strategy flourishes, it is rather in authoritarian states (China, Syria, Iraq) with experienced and well-entrenched leaders and clearly defined national objectives.

 

            Properly understood, crisis management is an aspect or mode of strategy, not a substitute for it. This at any rate is the underlying premise of the analysis that follows.  Some may worry that such an approach blurs the distinctiveness of the phenomenon of crisis management, validating simplistic approaches to the use of military force and impairing the ability or willingness of leaders to seek negotiated solutions to their security problems.  Suffice it to say that strategy as used here should by no means be taken to imply a prejudice against conciliation or against diplomacy as an instrument of statecraft.  Indeed, one could argue that crisis management as conceived and practiced during the Cold War was if anything insufficiently respectful of traditional diplomacy, while it exaggerated the value of military force when employed for directly political purposes.    

 

            Crisis management is by no means a uniquely American problem.   During the Cold War itself, the Soviet Union, Britain, France, and the People’s Republic of China, as well as many lesser states, experienced significant  political-military crises.  Israel probably belongs in a category of its own as a nation existing in a state of semi-permanent crisis.  In addition, there is a rich record of well-documented crisis decision making involving the major powers of pre-1945 Europe that dates back at least to the Crimean War.  With the demise of the Soviet Union and the greatly diminished threat of nuclear war, this older experience has regained much of its interest.  At the same time, there is also increasing demand (or at any rate manifest need) for crisis management expertise on the part of regional and international organizations, most notably the United Nations itself, which have begun to play a much larger role in political-military crises than was the case during the Cold War.      

 

            Nevertheless, there are several reasons for limiting the focus of this discussion to the United States.  America has had greater and more varied crisis experience in the postwar era than any other power; and this experience has been thoroughly documented and analyzed ─ in part because the institutions and operations of the United States government are unusually transparent, but in part also because of the greater self-consciousness with which the United States has engaged in crisis management.  In addition, bureaucratic structures for crisis management have generally been more highly developed in the United States than anywhere else.  Finally, as will be argued here, the American case reveals with particular clarity what might be called the pathologies of crisis management ─ not least, the tendency of crisis management to emancipate itself from the larger strategic context. The strengths and limitations of crisis management as an aspect of statecraft are therefore more readily visible in and through the American experience.[iii]

 

            This study attempts neither a systematic survey of recent crises and approaches to handling them, nor a review of the voluminous academic literature on this subject.  Rather, it tries to introduce crisis management to those relatively unfamiliar with it by providing a conceptual analysis of the fundamental issues at play, a very brief and selective sampling of international crises and crisis-related behavior since 1939, and some thoughts on future directions for crisis management after the Cold War.  I begin with a discussion of the origins of the notion of crisis management in the Cold War, offer an appraisal of past and current thinking about the nature of crises, and argue for the need to revisit some basic assumptions concerning the relationship of crisis and war or the use of force and the core tasks of crisis management.

 

Crises and How to Think About Them

 

            Everyday life is full of crises ─ personal crises, family crises, social crises, economic crises.  Governmental crises, whether caused by scandal, coalition politics, or unexpected international developments, are preoccupying events for the leadership of contemporary democracies.  Severe non-military crises such as the Great Depression of the 1930s can pose challenges as fundamental as major wars.  At the extreme, crises of regime ─ the Bolshevik Revolution of 1917 or the collapse of the Soviet Union in the late 1980s, for example ─ can lead to revolution, civil war, and vast and unpredictable changes on the international scene. 

 

            Crises in the relations of states can be equally dramatic and demanding of attention at the highest level of government; but they can also be difficult to distinguish from the normal course of international affairs.  Today, the term crisis seems to be used with ever-increasing frequency and looseness to refer to virtually any international development that reaches the front page of major newspapers: We speak of the Asian financial crisis, the Rwandan refugee crisis, the (by now long-standing) crisis in the former Yugoslavia.  There has always been some vagueness in the way the term has been used both in ordinary life and in the academic literature on international affairs. But in the relatively benign international environment we currently enjoy, crisis aspects of ordinary policy making seem to get blown out of proportion.  Crises are at once everywhere and nowhere.  If this is so, however, a case might be made that the idea of crisis has lost its utility as a tool of policy analysis.

 

            A special effort is therefore needed to understand the ways in which the concept and the craft of crisis management have been shaped by the matrix of the Cold War and the character of contemporary democracy.  The key circumstance, of course, was the emergence of nuclear weapons as the core military capability of the United States and its principal rival, the Soviet Union. They soon gave rise to the conviction that war on a global scale could no longer be understood (in the formulation of Carl von Clausewitz) as an extension of policy by other means, or as subject to the traditional logic of strategy.   This view reflected not only the increasing reach and destructiveness of the weapons themselves, but also the difficulty of defending against them.  The development of ballistic missiles and bombers of intercontinental range for the first time made the American and Russian heartlands vulnerable to strategic bombardment.  At the same time, the technologies supporting nuclear offensive forces greatly outpaced those available for defense against them.  Eventually, defense against nuclear attack would come to be seen by many (at any rate in the West) as not only futile but dangerous, and mutual societal vulnerability as the essential precondition for deterring nuclear use and discouraging an open-ended nuclear arms race between the superpowers.  This is what led a generation of thinkers to regard the dynamics of superpower crisis as the overriding problem of international security, eclipsing more basic strategic questions concerning the outcome of the geopolitical confrontation between the US and the USSR. 

 

            Minimizing the risk of nuclear war by preventing escalation of tensions between the superpowers entailed two distinct tasks.  The first was to structure nuclear forces in such a way as to provide as few incentives as possible for either side to use them in a crisis.  Success in this endeavor ─ achieved by unilateral decisions in nuclear force planning as well as by mutual agreement in an ongoing process of superpower arms control ─ was supposed to lead to a condition often called “crisis stability.”  The second task was to devise a system to ensure control of nuclear forces in a crisis by the highest levels of government.  Only in this way, it was thought, would it be possible for governments to withstand escalatory pressures from military commanders as well as to minimize the possibility of unauthorized or accidental use of nuclear weaponry.  At the same time, opportunities would be afforded for the adroit manipulation of military risk to shape the behavior of the adversary and to advance broad national interests.[iv]

 

            McNamara’s remark that “there is no longer such a thing as strategy, only crisis management” was intended to underline the importance of the handling of crisis situations by the president of the United States and his senior advisers directly rather than by a military leadership assumed to be biased toward narrowly military approaches to international questions.  Implicitly, it asserted the existence of a higher-order expertise, one drawing largely on civilian perspectives drawn from business and the academy that transcended the old culture of victory and strategy that had dominated American thinking in World War II.  According to this line of thinking, the Cuban Missile Crisis, the most acute and war-threatening US-Soviet confrontation of the Cold War, was paradigmatic. Features of this particular crisis ─ the role of secrecy and surprise in its outbreak, its very brief duration, the intensity and stress accompanying it, the decisiveness of its outcome ─ regularly found their way into academic definitions of crises generally.  And the handling of this situation by President John F. Kennedy ─ with sustained involvement by officials at the highest level, sharp civilian-military disagreements, an obsession with miscalculation and inadvertent escalation, with posturing, signalling, and bargaining in the shadow of nuclear apocalypse ─ was to become the model for “crisis management” simply.  Crisis management in this sense required an unprecedented sensitivity to and cooperation with the adversary in a situation in which both sides had more to lose than either had to gain.  For this reason, managing crises required an unprecedented level of control of the military instrument by the civilian authorities, who would now wield a surgeon’s scalpel rather than the bludgeon of soldierly tradition. New technologies supporting instantaneous communication helped make this kind of control possible.[v]

 

            While the impact of the Cuban Missile Crisis on subsequent thinking about crises and crisis management is difficult to exaggerate, in retrospect a case can certainly be made that it was exceptional, even in Cold War terms.[vi]  No other US-Soviet crisis involved a truly palpable risk (or perception of risk) of nuclear war.  No other US-Soviet crisis involved such a direct confrontation between the superpowers, and hence afforded a similar setting and incentives for direct crisis bargaining.  Other US-Soviet crises might or might not involve surprise (even the Berlin crisis of 1948 should probably have been foreseen).  Some crises, particularly the rolling Berlin crisis of the period 1958-1961, were essentially exercises in public diplomacy or psychological warfare in which surprise was not a factor, and were protracted to an extent that severely stretches the normal usage of the term. 

 

            As memories of the Cuban Missile Crisis faded and the US-Soviet relationship entered a phase of detente centering on the pursuit of strategic arms control, the crisis paradigm began to lose much of its plausibility. The crisis associated with the Arab-Israeli conflict of October 1973 was the only subsequent occasion on which the United States raised the alert level of its nuclear forces in response to threatening Soviet behavior.  Meanwhile, unilateral steps (notably, improved nuclear command and control arrangements) as well as negotiated measures (such as the US-Soviet Hotline and the 1972 Agreement on Measures to Reduce the Risk of Nuclear War) helped to ease fears that crisis situations could spin out of political control and lead to unwanted escalation.  Moreover, the political leadership on both sides seemed increasingly risk-averse and committed to preventing nuclear conflict at virtually any cost, while senior military ranks showed much greater sensitivity to civilian concerns on this score (and were more willing to play the arms control game) than their counterparts in 1962.  In short, even the extraordinary US-Soviet nuclear relationship had become ordinary.

 

            Nevertheless, the legacy of the Cuban crisis has shaped the meaning of the term crisis up to our own time.  In spite of many variations, the term is regularly tied to a period of acute tension between states that threatens the prospect of major war.  To cite one influential academic definition from the 1970s: “An international crisis is a sequence of interactions between the governments of two or more sovereign states in severe conflict, short of actual war, but involving the perception of a dangerously high probability of war.”[vii]  More recent attempts at a theory of crisis have largely accepted this approach, while at the same time blurring somewhat the distinctiveness of crisis and war or the use of force.  A new study defines crisis as a perception by the highest level decision makers of “a threat to one or more basic values, along with an awareness of finite time for response to the value threat, and a heightened probability of involvement in military hostilities.”[viii]  According to this view, surprise is not a necessary component of crisis, and the time span involved is limited only very loosely (months or even a year).  All that is required for a crisis is a “heightened” perception of the possibility of an armed clash, which may itself fall well short of war in any sense of the term. 

 

            Such an approach runs the risk of trivializing the idea of crisis insofar as it fails to provide criteria for distinguishing serious from less serious situations and accurate from skewered perceptions of these situations.  But broadening the notion of crisis in this way is surely inevitable.  Note also that the study just mentioned holds that crisis and war are not mutually exclusive.  The proposition that a crisis can occur not only before but during military hostilities (an “intra-war crisis”) is both plausible and useful, pointing as it does to the ineluctably strategic  character of genuine crisis situations.  War does not necessarily require the sustained engagement of a nation’s political leadership.  Such engagement is required, however, on those occasions when a major political or military development offers an unexpected opportunity or threatens catastrophic defeat.  Chinese intervention in the Korean War in the fall of 1950 is a good example of such a crisis; others include major battles that mark a fundamental shift in the fortunes of the combatants, such as Stalingrad or El Alamein during World War II.  The challenge of such crises lies in recognizing them as such, rather than treating them simply as part of the flow of military operations and hence not requiring special civilian scrutiny ─ the great American error in the Korean War. 

 

            The logic underlying the notion of intra-war crisis suggests the desirability of a further step: recognition of the crisis-like character of the climactic final stage and immediate aftermath of war.  That the termination phase of a war could be, or contain, a crisis seems at first sight paradoxical, as analysts have been accustomed to understanding the dynamics of crisis in terms of escalation and deescalation.  Yet it is surely a mistake to equate intensity of violence with strategic significance or policy interest.  Both World War II and the Gulf War of 1990-1991 provide clear evidence of the consequences of failure on the part of an American president to recognize the point at which considerations of the shape of the international political order should take priority over the perceived requirements of the military endgame.  Crises ─ critical turning points in a conflict, demanding the engagement or reengagement of a nation’s civilian leadership in strategic decision making ─ occur before, during, and even after the shooting, regardless of the level of violence involved or threatened.

An additional distinction may be introduced here.  In a highly original study, Yehezkal Dror develops the notion of “adversity” as a policy environment that is broader than crisis as such.[ix]  Policy making in adversity is distinguished from policy making in normal or benign circumstances by the fact that the political leadership of a nation stands in greater need of external aids to decision making ─ information, analysis, advice, the careful coordination of a variety of instruments of statecraft.  Adversity may have different faces.  One of its forms is protracted conflict, of the sort experienced by the United States and the Soviet Union during the Cold War and by the Arabs and Israelis since 1947.  Protracted conflict is not identical with crisis or war, but it may be described as a condition of proneness to crisis or war.[x]  Policy making in adversity, crisis and war therefore is both continuous and discrete, reflecting differences in the intensity of these environments and the demands they impose on policy makers. 

 

            The classical crisis management paradigm tends to overstate the discontinuities between crisis and non-crisis situations.  While it would be going too far to say that crises exist only in the eye of the beholder, there is surely an important sense in which this is true.[xi]  Crises are constituted by the perceptions of political leaders ─ perceptions of both an objective threat and a more or less subjective set of national and personal values and goals.  For leaders who lack judgment, vision and nerve, ordinary problems balloon easily into crises.  And ─ a point rarely remarked on ─ political leaders have both incentives and disincentives to identify situations as crises.  Proclaiming a particular foreign threat a crisis may be politically useful in many ways; but it may also make it difficult or impossible to resolve outstanding issues through negotiation with the other party.[xii]  Casual talk of crisis may make a political leader look weak if not followed by commensurate action.  All of this is to suggest that identifying crises properly is a more complex exercise than seems to be generally assumed, and needs to be understood as an integral aspect of crisis management itself ─ or perhaps better, of policy making under adversity.

 

            The original meaning of the (classical Greek) word krisis is “judgment” or “decision.”  A crisis in its most general sense really is a defining moment ─ a point in a developing series of events where significant change becomes possible, and which therefore calls for decision by those in authority. In the political arena, what distinguishes a crisis mode of policy making is the need for rapid judgment and decision by a nation’s political leadership.  Why this need?  For two related reasons: because of the complexity of the issues raised in crises as well as the governmental instruments that handle them; and because of the consensus style of decision making that is the norm in most contemporary democracies.   Direct intervention by the highest political authority is essential under such circumstances in order to make difficult tradeoffs between policy goods or evils, to coordinate recalcitrant bureaucracies, and not least, to effect a transition from a consensus to a command mode of leadership.

 

            That crisis management so understood is a preeminently strategic function has been recognized by perceptive students of the subject.[xiii]   What has not been recognized adequately is the scope and complexity of this strategic function.  Students of crisis management have tended to focus almost exclusively on the instruments of force and diplomacy and their competing requirements.  As a result, they have both overstated the severity and inevitability of the tension between force and diplomacy,[xiv] and understated the importance of other factors in crises.  One need only glance at the recently declassified tapes of high-level White House meetings during the Cuban Missile Crisis to realize how prominent intelligence issues can be in crisis deliberations.[xv]  A second factor is public opinion both international and domestic, and the competing demands of secrecy and publicity.  The economic and financial aspects of crisis are a third factor, rarely discussed yet at least in some cases (consider the prelude to the Gulf War in the fall of 1990) exceedingly important.  A fourth is law enforcement and the legal dimension generally (consider American dealings with Manuel Noriega at the time of the Panama crisis of 1989, and the burgeoning movement to create an international war crimes tribunal).  Finally, there is the exercise of command as such, that is, the management of men and institutions.  The Argentine junta might have won the Falklands War had it not made the fatal mistake of installing a military bureaucrat instead of a combat leader or strategist as the islands’ governor.[xvi]  President Truman’s toleration of the erratic and insubordinate behavior of Gen. Douglas MacArthur during the Korean War illustrates the opposite error.  Lack of sensitivity to the importance of personality in key subordinates as well as a reluctance to discipline and if necessary relieve those who perform poorly is an obvious and yet strikingly neglected weakness of contemporary crisis management. 

 

            Several final points need to be made.  Perhaps the most enduring legacy of Cold War crisis management thinking and practices is the assumption that its overriding strategic purpose is to minimize risk rather than maximize gain.  This may seem a self-evident maxim for managers of nuclear  “brinksmanship.”  At a certain point, however, crisis management so understood begins to produce diminishing returns, and slides toward appeasement. Particularly troublesome is the idea that any significant preparations for war should be avoided during a crisis because they might be misinterpreted by the other side (or even by one’s own military forces) and lead to unwanted escalation.  The United States entered two world wars in this century with deficiencies in military preparedness that in retrospect are virtually beyond belief.  Preparation for war should be seen as a critical strategic task of crisis management, not something to be improvised at the last minute once crisis management has failed.

 

            In a larger perspective, it is well to bear in mind this under appreciated insight: “The view that crises are undesirable neglects their positive aspects.  Crises present opportunities not available in routine policy making.  They provide the chance to motivate and mobilize citizens and the bureaucracy to action, to unify, to organize interest groups, and to move forward in areas where such programs might not be possible otherwise.”[xvii]  The Chinese word for crisis contains the characters standing for both “danger” and “opportunity.”  As is often recognized, even (and perhaps especially) severe crises can provide an impetus to improved relations between the states involved (the Cuban Missile Crisis is a case in point).  But crises can also afford manifold opportunities to skilled political leaders to strengthen alliances, to bolster the legitimacy of their regimes, and in other ways to advance their nation’s international interests.          

 

            There is today a widespread tendency to understand crisis management as a form of “conflict resolution,” in which third parties set out to prevent or end violent conflict between two other parties.  One need not question the value of such efforts in principle to caution against the dangers of over optimism, over activism, and misplaced humanitarianism.  Many  conflicts are stubbornly resistant to mediation by outside parties, and there may well be cases (consider especially the successful Croatian offensive against Serb-controlled areas in Croatia and Bosnia in 1995) where military action is the only realistic option for advancing the prospects for a political settlement over the longer run.  There are crises where the most humanitarian course for third parties may well be to let the contending sides fight it out.

 

            This brings us to a last point.  Like the larger body of strategic thought of which it was a part, traditional crisis management theory was very much affected by the axioms and aspirations of the social science of its era.  Implicitly or explicitly, it accepted the notion that crises and human behavior during crises can be analyzed in terms of abstract models and a set of universally applicable rules or precepts deriving from them.  Its assumption of a homo strategicus, engaged in fine-grained, dispassionate analysis of options and tradeoffs, was as much an artificial construct as the homo economicus of modern economics, and equally insensitive to the vagaries of personality and culture.[xviii]   Hence it tended to postulate adversaries that were mirror-images of the home team rather than enigmas of otherness that demanded careful decoding.  Failure to assess systematically the processes, styles and psychology of crisis decision making in nations other than the United States is a persisting feature of crisis management theory and practice alike.  Indeed, some of the most conspicuous lapses in the history of American crisis management arguably derive directly from a failure to heed one of the fundamental maxims of strategy ─ Sun Tzu’s advice to know the enemy and know yourself.      

 

            None of this is to deny that the United States has enjoyed some successes in the crisis management business.  Yet its failures are, as always, more instructive.  In what follows, I will look briefly at three major political-military crises involving the United States over the past sixty years: the US-Japanese crisis of 1939-1941, the US-Soviet crisis in the fall of 1962, and the endgame of the Gulf War in the spring of 1991.  These have been chosen not only to highlight the pitfalls of crisis decision making, but to illustrate the different types of crisis environments and the varying strategic problems they pose.  The diversity of the opponents involved also helps bring into focus the neglected strategic-cultural dimension of crisis management. 

 

Managing Crises: Lessons From American Practice

 

The US-Japanese Crisis of 1939-1941

 

            On December 7, 1941, a surprise assault by Japanese carrier aircraft on the American naval base at Pearl Harbor launched the United States into World War II.  It is not customary to examine the events leading up to Pearl Harbor in the perspective of crisis management, in large part because of the still very generally held assumption that the Japanese action was the outcome of an inscrutable strategic calculation over which the United States had little or no influence.  Pearl Harbor has tended to be treated as a failure of American intelligence, not of American policy.  In fact, it is not at all clear that war was the fated outcome of the US-Japanese relationship of the late 1930s and early 1940s, or that the United States could not have managed that relationship so as to avoid hostilities on a basis consistent with its fundamental national interests.  If in fact it was possible for the United States to achieve a satisfactory settlement of its long-standing dispute with Japan in order to focus its energies on the more serious Nazi threat, its failure to do so must be seen as one of the greatest strategic errors of American policy in this century, one that plunged the nation into a desperate struggle on two fronts for which it was scarcely prepared.

 

            President Franklin Delano Roosevelt has long enjoyed a reputation as one of the greatest American presidents.  A virtuoso of political maneuver, Roosevelt presided over an administration where power and responsibility were intentionally fragmented among competing officials so as to maximize his own freedom of action.  In foreign affairs, Roosevelt was his own crisis manager, unsupported by any formal mechanism for interdepartmental coordination.  Even with the hindsight and accumulated historical analysis of many decades, it is not easy to reconstruct Roosevelt’s policy toward Japan.  Some have concluded that he played a deep game, intentionally provoking the Japanese attack in order to swing an isolationist public opinion behind the war effort.  While this seems highly unlikely, it is difficult to deny that from 1938 on, American policy as a whole was surprisingly provocative given the continuing weakness of the nation’s defenses.  The truth of the matter seems to be that Roosevelt never really pursued a consistent line toward the Japanese ─ that ends and means, words and deeds, never fully cohered.  In an effort to satisfy one set of domestic opinions, FDR routinely attacked Japanism militarism in public speeches and applied economic pressures of increasing intensity; at the same time, to ward off criticism from other quarters, he pursued diplomatic initiatives and avoided threatening military measures.  This kept the Japanese off balance and uncertain what the United States was really after.  To the extent that he had an overall strategy, it seems to have been to bluff the Japanese into abandoning or delaying their course of conquest in Asia, while waiting on events elsewhere to strengthen America’s hand.[xix] 

 

            Could Roosevelt have better handled the American-Japanese relationship during these critical years?  There are good reasons for thinking so.  In February 1939, when FDR returned the ashes of Ambassador Hiroshi Saito in an American battle cruiser, the reaction of the Japanese people was virtually a demonstration in favor of improved relations with the United States.  Roosevelt sought to suppress the impact of this unintentionally effective act of public diplomacy.  In August 1939, when the liberal ministry of Nobuyuki Abe assumed power in Tokyo and pressed for a renewal of the vital US-Japanese trade treaty, while fending off pressures for a deal with Hitler, Roosevelt’s intransigence contributed centrally to Abe’s fall in December.  The wild inconsistency of which Roosevelt was capable was particularly evident in the summer of 1940, when he launched a private diplomatic feeler concerning a possible Pacific non-aggression pact and spoke approvingly in public of a (Japanese) Monroe Doctrine for Asia, only to turn around and impose a partial trade embargo on Japan in July.  Even after Japanese accession to the Tripartite Pact, however, Tokyo seems to have been prepared and indeed eager to strike a bargain with the United States.  Japanese councils were divided, but the ministry of Prince Konoye might well have succeeded in reconciling the Japanese army to an eventual withdrawal from China and effective neutrality in the struggle with Germany; and in fact the Japanese, in the protracted Hull-Nomura talks of 1941, came very far in the direction of these essential American desiderata.  But the president’s refusal to meet with Konoye at a Pacific summit, and what can only be described as the lack of seriousness in Hull’s conduct of these negotiations, seem to have persuaded the Japanese that they had little to hope from diplomacy.  This, coupled with the de facto oil embargo imposed by the United States in July together with the continuing weakness of American defenses in the Pacific, set the stage for Pearl Harbor, and a war the Japanese knew they were unlikely to win but thought unavoidable without a total abdication of their national honor.

 

            The Pacific crisis of 1939-1941 is an object lesson in the dangers of an improvising and highly personalized style of crisis management.  Roosevelt’s secretiveness, his chaotic management style, and his constant tactical maneuvers unconnected to any visible strategic design, confused friends and enemies alike.  His use of diplomacy (including private channels that could be easily repudiated) was devious to the point of unreliability, and debased the coin of American power in ways that were particularly damaging in a time of world crisis.  But perhaps the most serious flaw in Roosevelt’s pre-war statecraft was his failure to understand, or to make an effort to understand, the adversary.[xx]  As was sadly the case with many Americans at the time, Roosevelt had little regard for the Japanese and was inclined to see them in broad caricature.  He was tone-deaf when it came to Japanese cultural sensitivities.  He made no apparent effort to appreciate the delicate internal politics of the Japanese cabinet and the exposure (to assassination, among other things) of ministers who tried to accommodate American interests, much less to attempt to influence cabinet deliberations in ways favorable to the United States.  And while he seems to have assumed (at least after 1940) that war with Japan was inevitable, he may well have believed the Japanese would not prove especially formidable in battle.  At any rate, it is not easy to account on any other assumption for Roosevelt’s seemingly relaxed view of American military requirements in the Pacific throughout the crisis.

 

            A final point is worth emphasizing.  Analysts of crisis management tend to focus on military action by the parties as the primary source of destabilizing or war-provoking behavior.  The Pacific crisis is interesting as an example of a war arising from provocative economic and diplomatic activity rather than from any military measures.  The fact that the critical freeze on oil imports to Japan in July 1941 was not intended by the president as a complete embargo shows that economic no less than military operations in crises may escape the control of the political leadership and lead to unwanted escalation.[xxi]  The lesson is particularly valuable at a time when economic sanctions seem to be taking on ever greater importance as a tool of American policy.

 

The US-Soviet Crisis of 1962

 

            The Cuban Missile Crisis is the canonical case of successful crisis management in the classic Cold War mode, and in many respects contrasts favorably with American blundering prior to Pearl Harbor.  The administration of John F. Kennedy was seized with the gravity of the risk and the need to handle matters deliberately and with maximum control from the top.  Advice was sought and decisions communicated through multiple channels, orchestrated by a single extraordinary advisory committee in which the president himself took an active role.  In contrast to Roosevelt, Kennedy was highly sensitive to the possibility of war erupting by miscalculation (he had recently read Barbara Tuchman’s account of the July Crisis of 1914), and was determined this would not occur.  At the same time, however, it is clear in retrospect that American management of the crisis was far from perfect.

 

            The basic outlines of the crisis are well known.  In August 1962, the Soviet Union had begun a clandestine effort to establish a major military presence in Castro’s Cuba, involving significant numbers of Soviet troops and conventional armaments as well as aircraft and missiles of various kinds.  In spite of assurances from Soviet leader Nikita Khrushchev as to the purely defensive intention of this buildup and a public warning by President Kennedy in September as its dimensions became clearer, American intelligence was able to report on October 16 that the Soviets were emplacing on the island nuclear-tipped medium- and intermediate-range missiles capable of striking targets virtually anywhere in the continental United States. 

 

            The crisis proper unfolded over the next thirteen days.  Assisted by an ad hoc advisory group that would be designated the “Executive Committee of the National Security Council” or simply “Ex Comm,” President Kennedy spent much of this period personally engaged in refining and weighing options for responding to the Soviet move.  On October 21, the president settled on a naval blockade of Cuba rather than any form of direct military action, as urged by the Joint Chiefs of Staff as well as some influential civilian advisers.  When the blockade was put into effect on October 24, American nuclear forces were placed at DEFCON 2, the highest alert status short of actual war ─ the only time this was done during the Cold War.  The Soviets declined to challenge the blockade, and on October 26, faced with American warnings of imminent military action against the missiles already in place, Khrushchev sent Kennedy a message offering to withdraw the missiles in exchange for a pledge by the United States not to use force against Cuba.  The day following, considerable confusion was introduced by a second Khrushchev message that  upped the ante by proposing that the United States also withdraw the comparable Jupiter missiles it had recently deployed in Turkey. In the standard version, at any rate, the president eventually decided to ignore the second message and accept the original proposal (though the missiles already deployed in Turkey and at other European sites would shortly be removed in any case).  The Soviets went along, and the crisis was on its way to resolution.

 

            Important new perspectives on the crisis have been gained, however, from Soviet records and the recollections of former high-ranking officials on both sides, as well as from recently published transcriptions of tape-recordings of Ex Comm deliberations.  What emerges is a picture rather less flattering to the Kennedy administration than the familiar one.  That the outcome of the crisis was a signal victory for the United States is undeniable.  But it is also clear that the United States was playing a very strong hand, and against an opponent that blundered badly at critical junctures.  In retrospect, what is noteworthy is not the outcome but how close the president came to snatching defeat from the jaws of victory.[xxii]

 

            Like all crises, the Cuban Missile Crisis must be evaluated in its larger strategic and political context.  The abortive American-sponsored invasion of Cuba in April 1961 had revealed the hand of a president unsure of himself and overly fearful of a Soviet response.  In June 1961, Kennedy met Khrushchev in Vienna, and used the opportunity to lecture the Soviet leader on the dangers of military rivalry and the need to avoid the “miscalculations” that had led the European powers into World War I.[xxiii]  In the process, he offered the observation that “we regard...Sino-Soviet forces and the forces of the United States and Western Europe as being more or less in balance” ─ a gratuitous (and astonishingly inaccurate) poor-mouthing of American military capabilities.[xxiv] In the face of Khrushchev’s intransigent posturing, Kennedy also managed to distance himself from his predecessors, admit errors in his own policies, and allude to his domestic political weakness.  It is hardly surprising that Khrushchev went away from this encounter with a strong impression of the president as young, weak, overly intellectual, and “not prepared well for decision making in crisis situations.”[xxv]  Khrushchev’s actions over the next year ─ new threats over Berlin and the building of the Berlin Wall, the resumption of atmospheric nuclear testing, and the decision to send arms to Cuba ─ evidently flowed from this assessment of Kennedy’s personal failings and the scope it afforded Khrushchev for a strategy of bullying and bluff.

 

            Such a strategy was in fact nothing new.  The Soviet leadership had for a number of years carried on a well-orchestrated deception campaign to inflate US perceptions of Soviet nuclear weapons capabilities, giving rise to the notion of a “missile gap” that was exploited by Kennedy against Nixon in the election of 1960.  The advent of photo- reconnaissance satellites allowed American intelligence to explode the missile gap myth in the spring of 1961, but the administration as a whole seems never to have grasped or at any rate intellectually digested the actual extent of American nuclear superiority over the Soviet Union at this time, or the motives of Soviet leaders in perpetrating this apparently reckless fraud.  In particular, President Kennedy himself seems to have consistently overestimated the military and political strength of the Soviet Union, while having little feel for the Leninist political style of the Soviet leadership or of Nikita Khrushchev in particular.

 

              In the course of the Ex Comm discussions, the question of the purpose of deploying the missiles in Cuba was raised by the president himself in a way that shows he did not believe they were militarily significant; this view seems also to have been shared by Secretary of Defense McNamara.[xxvi]  In fact, the missiles slated for deployment in Cuba would have doubled or tripled the number of Soviet ground-based missiles capable of reaching the United States, and because of their short flight times, would have constituted a particular threat to the American strategic bomber force as well as other critical military and civilian targets.  While not providing the Soviets with anything approaching a disarming first strike capability, they would have posed for the first time a credible threat of inflicting unacceptable levels of damage on American nuclear forces and the American homeland.  As such, they would have contributed in a major way to neutralizing the political if not the military effects of American nuclear superiority.[xxvii]

These facts make more understandable, if they do not fully justify, the bellicose reactions of most of the American military leadership during the crisis.  What seems clear from the record is that the president did everything in his power to avoid using force or being placed in a situation where force might prove necessary, even at the cost of palpable strategic disadvantage, because of his underlying conviction of the unacceptable risk in any US-Soviet nuclear exchange.  At the same time, Kennedy was aware that this conviction did not mirror the mood of the country (or indeed of his own advisers, and not merely those in uniform), and that a failure to react strongly to Soviet provocations could cause him grave political damage.  In fact, it can be argued that the only reason the missile crisis ever occurred in the way it did is that the president felt it necessary, in a statement in early September, to draw an explicit line in the sand warning the Soviets against deployment of offensive missiles in Cuba ─ as a way of deflecting public criticism of the administration for its failure to react to the broader Soviet buildup there.  As one of Kennedy’s close aides later noted, “the President drew the line precisely where he thought the Soviets would not be.…If we had known that the Soviets were putting forty missiles into Cuba, we might under this hypothesis have drawn the line at one hundred, and said with great fanfare that we would absolutely not tolerate the presence of more than one hundred missiles in Cuba.”[xxviii]  The point is that Kennedy seems to have been guided throughout the crisis not by any real strategic analysis, but by his instinct for the softest option consistent with his own and his administration’s political survival.[xxix]

 

            This is strikingly confirmed by the best kept secret of the crisis ─ the president’s use of the Jupiter missiles as a bargaining chip to ensure a Soviet retreat on Cuba.[xxx]  In a private meeting late on October 28 between the president’s brother Robert Kennedy and Soviet ambassador Anatoly Dobrinin, assurances were given that the American Jupiters recently deployed in Turkey and Italy under NATO auspices would be withdrawn after a short interval, provided this was not publicly acknowledged as part of the settlement.  Only six members of the president’s inner circle were aware of this aspect of the American position.  But there is almost certainly more to the story.  While it remains unclear what prompted Khrushchev to send the second letter on October 28 raising the Jupiter issue, there is every reason to believe that it was in reaction to events in Washington.  Ambassador Dobrinin has claimed that Robert Kennedy floated the idea of a trade in a private meeting on the evening of October 27.  Word that such an idea was being actively considered in Washington had reached Khrushchev through a Walter Lippmann column of October 25, and probably as well through a report from a Soviet intelligence officer with links to Robert Kennedy.[xxxi]

 

            While the Jupiter missiles were of limited military utility, their strategic and political significance for the NATO alliance was very considerable.  It goes without saying that NATO and the Turks were kept in the dark about the bargain over these missiles, though their eventual withdrawal cannot but have aroused European suspicions and deepened doubts about the US nuclear guarantee to Europe that persisted throughout the Cold War.  In the event, the administration was able to maintain enough secrecy surrounding the deal and to minimize the political damage it could have caused (though a contingency plan involving the United Nations was also prepared in the event it became public knowledge).  But was the bargain really necessary?  Were the risks it plainly involved properly weighed? 

 

            Opinions will differ on the wisdom of the president’s maneuver, but it is hard to deny that it was symptomatic of larger flaws in his own performance and in the functioning of the Ex Comm throughout the crisis.   Little thought seems to have been given by the president or any of his advisers to the larger issue of the American alliance system and the impact of the crisis on it. This is not surprising, however, in view of the relentlessly tactical focus of most of the Ex Comm discussions.  One of the problems of the missile trade idea was that it ignored the asymmetrical requirements of nuclear deterrence and forward presence for the United States because of its commitment to the security of Western Europe.  But there was very little discussion of the basics of US and Soviet nuclear strategies and force structures and their interrelationships.  While it is not entirely fair to blame the president for the failure of key advisers (especially secretaries Rusk and McNamara and national security adviser McGeorge Bundy) to focus the Ex Comm discussions more effectively, he was ultimately the one responsible for a process that on close inspection plainly lacked adequate structure and discipline.  Kennedy’s private outburst to Rusk on October 29 over the inadequacy of State Department planning on the Turkish issue[xxxii] only underlines the absence of strategic focus in the Ex Comm as a whole.

 

              But perhaps the most serious strategic error of the American side during the crisis was its cavalier dismissal of the significance of the larger Soviet military presence in Cuba and its longer term implications for the security of the western hemisphere.  The administration acted as if no important concession had been made in offering a no-invasion pledge of Cuba.  Yet since its beginning, the same administration had been obsessed with Fidel Castro’s regime and the threat it posed to American interests throughout Latin America, and had seriously considered removing him by overt as well as covert means.  Clearly, Castro’s ever stronger Soviet connection only made matters worse.  Quite apart from the nuclear question, Soviet military patronage of the Cubans ─ including the presence of large numbers of Soviet advisers and even combat troops ─ arguably constituted the most serious challenge to the Monroe Doctrine in its entire history.  Yet the administration was prepared to wink at all of this in order to ensure a Soviet retreat on nuclear missiles.  Indeed, so fixated was it on the missiles themselves that it failed to focus until awkwardly late in the crisis on the status and fate of nuclear-capable Soviet aircraft ─ notably, the forty-some IL-28 medium-range bombers already deployed to Cuba, which posed a threat not much inferior to the missiles themselves.  Though the Soviets were finally prevailed upon to withdraw the IL-28s, the Soviet political and military commitment to Cuba not only survived the crisis but was legitimized by it.[xxxiii]

 

The Crisis in the Gulf, 1990-1991

 

            On August 2, 1990, the first elements of what would become an invasion force of some 140,000 Iraqi troops poured across the Kuwait border, surprising not only the Kuwaitis and their Arab neighbors but the United States.  Contrary, apparently, to the expectations of Iraqi dictator Saddam Hussein, the United States decided to resist this act of unvarnished aggression.  Over the next several months, it was able to organize a grand coalition of states under United Nations auspices, and to engineer an unprecedented buildup of American military forces in the Persian Gulf.  When Saddam refused to heed an ultimatum of the UN Security Council to withdraw from Kuwait by January 15, 1991, the coalition launched a devastating air campaign against Iraqi forces as well as strategic targets throughout the country.  A subsequent ground assault rolled up the Iraqi army in the Kuwait area in 100 hours, leaving allied forces astride the road to Baghdad and igniting widespread rebellion against a regime that seemed on its last legs.   In the final surprise of this saga, however, Saddam Hussein was able to survive defeat, restore his regime’s authority in the face of what was to become virtually a United Nations protectorate in the northern third of the country as well as severe economic sanctions, reconstitute his military power in significant part, and reemerge as a legitimate leader and a regional power broker, while the United States would become increasingly isolated and marginalized in spite of its continuing military presence in the Gulf.  While the US won the battle in 1991, Saddam seemed well positioned to win the long-term war.

 

            Though not regularly discussed in these terms, the “Desert Shield” period of the Gulf conflict (August 1990 ─ January 1991) was nonetheless a crisis by anyone’s defi- nition, and a good case can be made for considering in the same light the six months or so preceding the Iraqi invasion.[xxxiv]  There are important lessons to be drawn for crisis management from this initial period, including the run-up to the invasion itself.  For our purposes, though, perhaps the most interesting aspect of the conflict as a whole is the failure of the coalition, but especially the United States, to manage effectively the war’s final stage and to put its strategic imprint on the post-war Middle East.  

 

            President George Bush has deservedly won admiration as the architect of the coalition’s triumph and commander-in-chief of the most formidable American expeditionary force since World War II.  Under his personal leadership, the United States launched a highly effective diplomatic effort to assemble moral and material support and a regional base for opposition to Saddam, and used its growing military presence in the Gulf region first to deter a further Iraqi advance, then to pressure the Iraqis to withdraw.  Yet this classic “coercive diplomacy” was never more than a sideshow in American policy, which accepted relatively early the likelihood (and strategic desirability) of a major military clash and was more concerned with preparing for war than exploring all avenues for a peaceful solution.  The key challenge for the United States, and President Bush in particular, was to fend off political pressures both at home and abroad to follow the script of Cold War crisis management. 

 

            This the president succeeded in doing, but only with considerable difficulty.  The administration was late and inarticulate in describing American aims in the Gulf, and came very close to losing a crucial vote in the US Senate as a result of its maladroit handling of the congressional leadership throughout the period of the buildup.[xxxv]  These failures in the political and public relations arena were offset to a significant extent, however, by the very effective handling of media coverage of the crisis by military officers in the field and the Pentagon generally.  As the first war ever covered in real time by television, the Gulf War underscored the importance of the information dimension of contemporary crises and the need for a systematic and coordinated approach to dealing with it.

 

            If the strengths of the Bush administration were most in evidence when the Gulf conflict was at its height, its weaknesses, which have emerged with greater clarity as we gain distance from the event, can be seen especially in the initial and final phases.  There can be little question that the president and other senior administration officials (notably Secretary of State James Baker) misread the situation in Iraq following the Iran-Iraq war, failed to take seriously the many indicators in early 1990 that Saddam was bent on challenging the regional status quo, and pursued an overly conciliatory policy that had the effect of persuading Saddam that the United States would under no circumstances intervene militarily to protect Kuwait.  Although the horrors of his regime were hardly a secret, Saddam was not perceived by most senior American officials as qualitatively different from other Middle Eastern strongmen.  In part, this reflected deficiencies in American intelligence, but more importantly, it pointed to a fundamental failure of political imagination.  Bush and Baker both regarded Saddam as a man with whom they could do business, rather than as a paranoid thug who harbored dreams of a revived Babylonian Empire.[xxxvi]

 

            The American experience during the Gulf War well illustrates the fundamental truth that crises contain opportunity as well as danger. The Gulf War as a whole was a true “crisis” in the sense of a turning point in international affairs, affording the United States in particular manifold opportunities to strengthen its diplomatic and military position in the Middle East, complete the rehabilitation of the American armed forces as an instrument of national power in the aftermath of the Vietnam era, and lay the foundations for a “new world order” that would replace the structures and habits of the Cold War.  In retrospect, it is clear that such opportunities were only partially perceived and imperfectly pursued, to the extent they were pursued at all.  While certainly reflecting the particular limitations of the Bush administration, this also testifies to the persistence of a fundamentally astrategic American approach to the management of crises.

 

            But the single greatest failure of crisis management in the Gulf conflict occurred at the end and in the immediate aftermath of coalition military operations.  As argued earlier, though the notion runs contrary to the conventions of current thought, the end and immediate aftermath of wars deserve to be considered crises in the operationally precise meaning of the term, for they demand the reinvolvement of supreme civilian authority in national decision making in order to balance the requirements of the military endgame with postwar political arrangements.  At the end of the Gulf War, errors on the military as well as the civilian side compounded American decision making failure and laid the groundwork for the flawed strategic outcome of that conflict that has become increasingly obvious in the intervening years.[xxxvii]

 

            The outlook of the American military leadership at this time, as articulated especially by the Chairman of the Joint Chiefs of Staff, Gen. Colin Powell, was decisively shaped by the experience of failure in the war in Vietnam.  The lessons of Vietnam were thought to be, first, that any application of force by the United States should be massive rather than limited or incremental, geared to overwhelming the enemy and bringing the conflict to a rapid conclusion; and second, that wars should be run by the uniformed military ─ better, by the commander on the spot ─ without second-guessing or micromanagement by higher authority.  This thinking, which was accepted with few reservations by the Bush administration as a whole, was faithfully reflected in the preparations for and conduct of the Gulf War, and seemed to be vindicated by the outcome.  The theater commander, Gen. Norman Schwartzkopf, had unusual freedom to plan and execute overall US military strategy in the region, with results that exceeded virtually all expectations.  Unfortunately, both Schwartzkopf and his superiors in Washington failed to recognize the point at which military considerations should have taken second place to larger requirements of US policy. 

 

            The self-imposed ceasefire, fixed (in part for dubious symbolic reasons) at one hundred hours from the beginning of the ground campaign, was the first major mistake.  While this decision was not solely a military one (it reflected high-level administration concern that pursuit of fleeing Iraqi troops along the “highway of death” was turning into a public relations debacle), it was driven in great measure by the desire of the military leadership to declare victory and disengage before being drawn into a Vietnam-like “quagmire” of low-intensity conflict.  The immediate effect of the ceasefire was to prevent American field commanders from closing the ring on the Iraqi Republican Guard divisions, the mainstay of Saddam’s regime and the core of his military strength, whose destruction had been a key coalition objective.  More broadly, the ceasefire deprived the United States of the option of ratcheting up the pressure on Saddam’s regime and threatening his personal tenure in office by advancing on major Iraqi population centers, particularly Baghdad and Basra.  It also confirmed that the coalition had little interest in active support of the revolts in Kurdistan and the Shi’ite region of southern Iraq, then in full swing in no small measure because of words of encouragement pronounced by the president himself.

 

            The second major error had to do with the ceasefire talks between Gen. Schwartzkopf and senior Iraqi commanders held shortly thereafter at the town of Safwan.  Lacking any instructions from Washington and with no civilian presence on his delegation, Schwartzkopf treated his Iraqi opposites with a chivalry and forebearance that was at best absurdly inappropriate.  He threw away whatever leverage the coalition presence in Iraq might have been able to exert by promising unilaterally an immediate withdrawal from all Iraqi territory; and his casual and gratuitous exemption of helicopters from a ban he imposed on the use of Iraqi military aircraft led directly to their employment in the suppression of Saddam’s internal enemies.

 

            There is surely a legitimate argument to be made in favor of the broad strategy the US pursued at the end of the Gulf War.  Even if Baghdad had been threatened, it is not certain that Saddam’s regime would have fallen; and there were strong political constraints imposed on US action not only by the fragility of the coalition (its Arab members in particular had little stomach for an intrusive or semi-permanent US military presence in Iraq) but by the formal mandate bestowed by the United Nations Security Council.  In addition, the implications of a breakup of the Iraqi state for the stability of the region could not safely be ignored, and the Saudis in particular were intensely concerned over the potential for a greatly expanded Iranian role.  Still, it is hard not to conclude that the US squandered significant opportunities in the aftermath of the coalition victory.  The US military bowed out of the conflict before any real pressures were brought to bear to halt military operations, and the American push for a military ceasefire prior to the resolution of any of the political issues raised by the war has to be considered a classic case of crisis mismanagement.  While no one knows whether added coalition pressure would have led to the downfall of Saddam Hussein, it is certain that the failure of the American government during this critical period to look beyond the crisis contributed importantly not only to the survival of Saddam’s regime but to the contraction of the political space for American diplomacy throughout the region in succeeding years.

 

Crisis Management After the Cold War

 

            How should one think about crisis management in the current international environment?  What remains valid and what is obsolete in the theory and practice of crisis management during the Cold War?  What are the implications of all of this for the institutional handling of crises by governments and their leaders today?

 

            As our case studies suggest, there is a broad continuity in the requirements for intelligent crisis management.  Crises require the sustained attention of the national leadership, a working mastery of an array of instruments of statecraft, orderly processes of information gathering and analysis, an unprejudiced and probing review of available options, sensitivity to the opponent, timely decisions, and careful coordination and control of their implementation.  Above all else, though, they require strategic vision and political competence.   

 

            It was argued earlier that the peculiar circumstances of the Cold War served in a number of ways to distort the idea of crisis management.  The nuclear allergy encouraged the belief that the prevention of war is the overriding purpose of crisis management generally and that political and military operational needs in crises are necessarily in tension.  It further encouraged the identification of crises generally with situations involving a risk of nuclear war, emphasizing thereby the discontinuities between crisis environments and ordinary policy making and the centrality of the military component of crisis decision making.

 

            Crises today, to repeat what was said at the outset, are everywhere and nowhere.  For the major powers at any rate, the relative decline in external threats of all sorts, coupled with the increasing demands of multilateral political-military operations, create what one might call an environment of pseudo-crises, in which governments are constantly agitated by events but lack sufficient incentives for rapid and strategically coherent decision making.[xxxviii] 

 

            Much of the change in the contemporary strategic environment has to do with the greatly enhanced role of the Western (but particularly the American) media in defining crisis situations and forcing governments to react to them.  As indicated earlier, the psychological-political dimension of crises has always been an important one ─ more important, in fact, than has been generally recognized in classic crisis management theory.   Public statements by government officials have usually figured prominently in the handling of crises, and independent news media have served as a crucial source of factual information as well as an interpreter of crisis-related events.  In the current era, the psychological-political dimension of international conflict is even more central than it was in the strategic environment of the Cold War.  New technologies and global media organizations such as CNN have revolutionized not only the reporting of international crises but the interactions of governments in crises.  The Kurdish exodus from Iraq at the end of the Gulf War and the Somali famine and civil war of 1992-1994 are classic instances of humanitarian “crises” driven and indeed defined primarily by media pressure.  And the Gulf War itself well illustrates the challenges involved in waging the kind of limited or constrained warfare that is likely to be the rule in coming decades ─ warfare undertaken in a glare of publicity in which unaccustomed factors such as human rights outrages and environmental concerns can unexpectedly assume great political importance.  In such an environment, it is harder than ever for governments to maintain a strategic perspective.

 

The problem of the post-Cold War security environment from the perspective of crisis management may be said to be the relaxed level of tensions between all the major powers.  The effect of this is to widen the gap between normal and crisis modes of national security decision making, making it more difficult both to anticipate crises and to take them seriously as they develop.  A related problem has to do with the relatively diminished level of strategic-cultural knowledge of potential opponents in a world in which real conflict seems increasingly remote. In spite of a certain proneness to mirror-imaging analysis, the American preoccupation with understanding the Soviet adversary during the Cold War was intense, and Americans and Soviets both gained valuable experience over the years in dealing with one another in crisis-related situations.  With much lowered incentives, the United States cannot be expected to bring to bear the same level of intelligence attention or comparably sophisticated strategic assessments against the hypothetical adversaries of today.  The extent to which American intelligence was surprised by the Indian nuclear tests of spring 1998 shows how little can now be taken for granted in this regard.  More importantly, our current political leaders cannot be expected to play the same central role in international crises as their predecessors.  Indeed, given their preparation and proclivities, they probably ought not to be encouraged to even if they were so inclined.    

 

            What all of this seems to point to is the need for carefully staffed and structured crisis management mechanisms that can operate to some extent independently of top government leaders, yet at the same time be more closely integrated with national policy and strategic decision making generally.   Such mechanisms should take full advantage of the ongoing revolution in computer and communications technologies to develop sophisticated data bases that can improve crisis prediction, identification and analysis as well as the operational aspects of crisis management; and they should be designed to couple core staffs as tightly as possible with responsible agency officials, operators in the field, comparable units in other governments and nongovernmental organizations, and experts and other resources in the private sector.  While it is obviously unworkable and undesirable to have wholly autonomous crisis management capabilities in governments (or anywhere else), the American experience shows that there are also penalties to be paid in thrusting senior policy officials into the crisis management role, given the virtually inevitable lack of real preparation one should expect in such individuals and the steepness of the learning curve.  The key requirement is to devise doctrine and procedures that will integrate political, strategic, and operational/crisis perspectives while preserving an appropriate balance among them.

 

            It was only at a late stage in the Cold War that the United States approached having a system of the sort just described.  In the early postwar years, crisis management in the White House was relatively informal and for the most part quite distinct from the process of national strategic planning carried out under the auspices of the National Security Council (NSC).  With the sharp decline in the importance of the NSC system in the Kennedy-Johnson era, political and operational perspectives tended to dominate crisis management.  In the Nixon administration, a crisis management committee (the “Washington Special Actions Group”) was established within a revived NSC system in order to address what were seen to be serious deficiencies in US government performance in this area, and proved to be reasonably effective.  However, it was not until the first Reagan administration that an effort was made to create a dedicated crisis management organization in the White House.  What eventually became the Crisis Management Center (CMC) was an innovative undertaking intended to integrate intelligence, policy, and operational concerns from the vantage point of presidential decision making, utilizing for the first time advanced information processing and communications capabilities that were to be fully linked with key agencies and information resources throughout the US government.  The CMC, with a substantial staff of its own but closely integrated with the staff and operations of the National Security Council, became fully functional in mid-1983 and played an important role in a number of crises over the next several years.  Unfortunately, it never succeeded in carving out a secure bureaucratic niche, and eventually fell victim to the Iran-Contra scandal, which caused the White House to pull back from anything that could be perceived as an “operational” role in national security decision making. 

 

            In more recent years, the pendulum has begun to reverse direction in response to widely felt deficiencies in American policy and operations during the protracted crises in Somalia and Bosnia, with the NSC staff reasserting a central role in managing the interagency decision process in what are now often referred to as “complex contingencies.” Nevertheless, all of this falls well short of a national crisis management capability of the kind the United States possessed briefly in the 1980s.

 

            At the operational level, the great challenge for crisis management remains the disciplined and rapid coordination and integration of diverse governmental functions.  The post Cold War strategic environment has if anything ─ contrary to what one might at first suppose ─ sharpened the problem of interagency coordination in crises, precisely by reducing the salience of crisis issues for political leaders and central administrative staffs.  Under such circumstances, agencies tend to be left alone to operate according to bureaucratic imperatives and routine procedures.  This is particularly true of military organizations, which tend to be especially jealous of their organizational integrity.  But in an environment in which force can no longer be assumed to be the crucial instrument of crisis management, one in which military units are frequently expected to operate in subordinate roles in unfamiliar civilian contexts, crisis operations must increasingly involve not only the coordination but the active integration of civilian and military personnel and functions.  Yet who is to do the integration, and more importantly, by what criteria?  

 

            The history of UN and NATO intervention in the Bosnian conflict is a clear demonstration of the continuing inadequacy of multilateral crisis operations in this vital area.  While ad hoc efforts (particularly in and after the Gulf War as well as in Somalia) to foster civil-military integration have had some success, there is as yet insufficient awareness of the fundamental character of the problem.  Unfortunately, the downsizing experienced by most Western military establishments over the last decade has all too often resulted in a drastic reduction in just those capabilities ─ special forces, foreign area and language qualified officers, civil affairs specialists, and the like ─ that are most needed and best suited for contemporary crisis operations.  The example of highly effective organizations such as the Kuwait Task Force of 1990-1991 shows that hybrid civil-military structures can work well under the pressure of circumstances.  What is needed now is a systematic effort on the part of the United States as well as its multilateral partners to develop interagency doctrine and associated command and control arrangements that would permit their routine use in post Cold War crises.

 

            It must again be emphasized, however, that non-military factors will almost certainly continue to gain in importance in the management of contemporary crises.  Domestic politics and public relations, public diplomacy, economics, and law-enforcement will likely all require increased attention in the handling of crises in the emerging security environment.  Ways will have to be devised not only to better integrate these functions operationally with the more traditional instruments of statecraft, but also ─ and more importantly ─ to recast them in a more strategic form than they generally assume in the routine world of government bureaucracy.  This is a challenge that should not be underestimated. 

 

            That crisis management is preeminently a mode of strategy, not an alternative to it, has been a major theme of the argument developed here.  A fully adequate account of crisis management in the contemporary world would have to address an array of fundamental strategic issues which have been treated here only in passing if at all.  Perhaps the most important practical lesson emerging from the foregoing analysis is the need for crisis management to be seen and to function as an extension of national strategic decision making processes rather than as an improvised substitute for them.

 

           

 

 

 

 

           

NOTES

 



[i]Cited (from Congressional testimony) in Coral Bell, The Conventions of Crisis (London: Oxford University Press, 1971), p. 2.

 

[ii]For a pointed critique of academic crisis management theorizing, see Adam M. Garfinkle, “Crisis Decision Making: The Banality of Theory,” Orbis (Spring 1986): 12-41.

 

[iii]But the Israeli case is also of very general interest.  David Wurmser, “Why Israel Wins Battles But Loses the Peace,” IASPS Research Papers in Strategy, 6 (1998), argues that Israel’s Labor-Zionist elites have rejected strategy on principle and concentrated on surviving crises because they believed that the nation’s fundamental problems would eventually be overcome in the course of the progress of  humanity toward socialism.  The astrategic orientation of Israeli national security policy making is well analyzed in Yehuda Ben-Meir, “National Security Decision Making: The Israeli Case,” Jaffee Center for Strategic Studies, No. 8 (Boulder, CO: Westview, 1986).

 

[iv]A similar argument is made by Bell, Conventions of Crisis, pp. 1-15.

 

[v]Kennedy broke new ground when he spoke by telephone with an on-scene commander of US ground forces in the Berlin Corridor in 1961.  Lyndon Johnson famously plotted bombing raids against North Vietnam on the floor of the Oval Office.

   

[vi]This argument is developed by Eliot A. Cohen, “Why We Should Stop Studying the Cuban Missile Crisis,” The National Interest, 6 (1986): 3-13.

 

[vii]Glenn H. Snyder and Paul Diesing, Conflict Among Nations: Bargaining, Decision Making, and System Structure in International Crises (Princeton: Princeton University Press, 1977), p. 6.

 

[viii]Michael Brecher and Jonathan Wilkenfeld, A Study of Crisis (Ann Arbor: University of Michigan Press, 1997), pp. 2-3.  This is the final product of the two-decade long International Crisis Behavior Project, now covering 412 international crises and 895 foreign policy crises (for individual states) over the period 1918-1994. 

 

[ix]Yehezkal Dror, Policymaking Under Adversity (New Brunswick, NJ: Transaction, 1986); see especially the brief discussion of crisis, pp. 180-184.

 

[x]On protracted conflict and its significance for the study of crisis, see Brecher and Wilkenfeld, A Study of Crisis, pp. 5-7, and Michael Brecher, “International Crises and Protracted Conflicts,” International Interactions A Study of Crisis 11, (1984): 237-297.

 

[xi]See especially Thomas Halper, Foreign Policy Crises: Appearance and Reality in Decision Making (Columbus, OH: Charles S. Merrill, 1971); Denise M. Bostdorff, The Presidency and the Rhetoric of Foreign Crisis (Columbia: University of South Carolina Press, 1994); and Patrick J. Haney, Organizing for Foreign Policy Crises (Ann Arbor: University of Michigan Press, 1997).

 

[xii]As Haney, Organizing, pp. 143-145, notes, the Gulf of Tonkin incident of 1964 well illustrates the constructed or pseudo-crisis, while the Cienfuegos submarine base episode of 1970 shows how a genuine or potentially serious crisis can be suppressed by conscious political choice.  On this interesting but largely forgotten history see Raymond L. Garthoff, “Handling the Cienfuegos Crisis,” International Security 8, (Summer 1983): 46-66. 

 

[xiii]Notably, Alexander L. George and those influenced by him.  For a succinct statement see George, “Crisis Management: Political and Military Considerations,” Survival 26, (September/October 1984): 223-234.

 

[xiv]Joseph F. Bouchard’s study of American naval operations during past crises, Command in Crisis (New York: Columbia University Press, 1991), provides a wealth of detail suggesting that military commanders from the 1950s onward have been more sensitive to political and diplomatic requirements and more prudent in handling local situations than crisis management theory would lead one to imagine.  The notion that distortions in decision making arising from bureaucratic interests and organizational routines constitute the problem of crisis management may be traced to the influence of Graham Allison’s well-known study of the Cuban Missile Crisis, Essence of Decision (Boston: Little, Brown, 1971).

 

[xv]Ernest R. May and Philip D. Zelikow, eds., The Kennedy Tapes: Inside the White House During the Cuban Missile Crisis (Cambridge, MA: Harvard University Press, 1997).

 

[xvi]See Lawrence Freedman and Virginia Gamba-Stonehouse, Signals of War: The Falklands Conflict of 1982 (Princeton: Princeton University Press, 1991), pp. 147-149.

 

[xvii]Richard G. Head, Frisco W. Short, and Robert C. McFarlane, Crisis Resolution: Presidential Decision-Making in the “Mayaguez” and Korean Confrontations  (Boulder, CO: Westview, 1978), pp. 2-3.

 

[xviii]For a critique of this brand of strategic theorizing see, for example, Colin S. Gray, War, Peace, and Victory: Strategy and Statecraft for the Next Century  (New York: Simon and Schuster, 1990).

 

[xix]For the larger view of Roosevelt taken here, as well as the specific argument concerning Japan, see the compelling revisionist account of Frederick W. Marks III, Wind Over Sand: The Diplomacy of Franklin Roosevelt (Athens: University of Georgia Press, 1988).  The standard version is perhaps best represented by Robert Dallek, Franklin D. Roosevelt and American Foreign Policy, 1932-1945 (New York: Oxford University Press, 1979).

 

[xx]See the extended analysis of Marks, Wind Over Sand, ch. 7.

 

[xxi]See Scott D. Sagan, “From Deterrence to Coercion to War: The Road to Pearl Harbor,” in Alexander L. George and William E. Simons, eds., The Limits of Coercive Diplomacy, 2nd ed. (Boulder, CO: Westview, 1994), ch. 4.

 

[xxii]May and Zelikow, ed., The Kennedy Tapes, (with extended commentary) is indispensable for the American side; see also McGeorge Bundy, Danger and Survival: Choices About the Bomb in the First Fifty Years (New York: Random House, 1988), and James A. Nathan, ed., The Cuban Missile Crisis Revisited (New York: St. Martin’s Press, 1992).  Much new light is shed on Soviet decision making by Aleksandr Fursenko and Timothy Naftali, “One Hell of a Gamble:” Khrushchev, Castro, and Kennedy, 1958-1964 (New York: W. W. Norton, 1997).  A trenchant critical account, to which the present discussion is much indebted, is Donald Kagan, On the Origins of War and the Preservation of Peace (New York: Doubleday, 1995), ch. 5; see also Michael Beschloss, The Crisis Years: Kennedy and Khrushchev 1960-1963 (New York: HarperCollins, 1991).

 

[xxiii]Khrushchev’s reaction is worth noting.  According to Kennedy’s own account, “Khrushchev went berserk.  He started yelling, ‘Miscalculations! Miscalculations!  Miscalculations! All I ever hear from your people and your news correspondents and your friends in Europe and everyplace else is that damned word ‘miscalculation’!  You ought to take that word and bury it in cold storage and never use it again!  I’m sick of it.’  It was a vague Western concept and just another ‘clever way of making threats.’” (quoted in Kagan, On the Origins, pp. 468-469).

 

[xxiv]The Joint Chiefs of Staff were reportedly furious when this remark was reported to them (Beschloss, The Crisis Years, p. 202).

 

[xxv]The characterization is that of Fyodor Burlatsky, a former Soviet official who was present at Khrushchev’s debriefing after the summit (quoted in Kagan, On the Origins, pp. 475-476).

 

[xxvi]May and Zelikow, eds., The Kennedy Tapes, pp. 89-92.

 

[xxvii]The Soviet deployment in Cuba amounted to forty MRBM/IRBM launchers and missiles, with an additional twenty missiles in ready reserve.  US intelligence estimates of the size of the Soviet ICBM force showed in decline throughout 1961, finally reaching the  range of only ten to twenty-five missiles; these were at unhardened sites and were slow and difficult to launch (Beschloss, The Crisis Years, pp. 65, 328); by October 1962, the best American estimates hovered between twenty-five and forty-five ICBMs, though an authoritative Soviet source has since revealed that the true number was only twenty ─ by contrast, the United States had 170 ICBM launchers at this time (Raymond Garthoff, Reflections on the Cuban Missile Crisis [Washington, D.C., 1989], pp. 206-208).  The planned Soviet deployment also included forty-two IL-28 light bombers and a submarine facility that would support seven nuclear missile submarines on permanent patrol in US waters, each equipped with three ballistic missiles with one megaton warheads, as well as tactical nuclear missiles for coastal defense (Fursenko and Naftali, “One Hell of a Gamble,” pp. 188-189) ─ a not inconsiderable additional nuclear force.  Compare the discussion in Bundy, Danger and Survival pp. 445-453.      

 

[xxviii]Theodore Sorensen, as quoted in Kagan, On the Origins, p. 503.

 

[xxix]The role of political calculation in the president’s handling of the crisis has been increasingly acknowledged by responsible analysts.  See, for example, Richard Ned Lebow, “The Traditional and Revisionist Interpretations Reevaluated: Why Was Cuba a Crisis?” in Nathan, ed., The Cuban Missile Crisis, pp. 161-186.

 

[xxx]The best account of this issue and its larger implications is Barton J. Bernstein, “Reconsidering the Missile Crisis: Dealing with the Problems of the American Jupiters in Turkey,” in ibid., pp. 55-129.

 

[xxxi]The extraordinary story of the long-standing personal relationship between the president’s brother and Georgi Bolshakov, a Soviet GRU officer stationed in Washington, as recounted in detail by Fursenko and Naftali, raises important issues concerning the use of irregular channels of communication by top policy makers in crises and otherwise.  It is possible that Khrushchev was decisively influenced on the Turkish missile issue by a GRU report that reached Moscow on October 25 (Fursenko and Naftali, “One Hell of a Gamble,” pp. 248-252, 272-273).

 

[xxxii]May and Zelikow, eds., The Kennedy Tapes, pp. 659-670, 697-698.

 

[xxxiii]It is instructive to consider briefly the contrast between American and Soviet behavior during the Cuban crisis.  While it is fair enough to say that Moscow’s handling of the situation during the final weeks comes close to providing a “model of how not to make sensible decisions” in crises (May and Zelikow, eds., The Kennedy Tapes, p. 696),  one also needs to recognize that Khrushchev was pursuing a large strategy that, for all its boldness, was coherent, well calculated, and in the event not wholly unsuccessful.  Soviet strategy would have been reckless only if Khrushchev had wholly misjudged his American counterpart; but this is by no means so clear as is commonly assumed.  Where his strategic assessment failed was in his understanding of the institutional and political constraints on the president ­─ and not least, the hawkish instincts of the most influential of Kennedy’s own advisors.  But it was the operational inadequacies of Soviet crisis management that were to prove decisive in the Soviet defeat.  Throughout the crisis, Soviet intelligence as well as operational analysis and planning were poor or nonexistent, partly reflecting the absence of any special institutional mechanism to support crisis decision making in Moscow.  Like FDR, Khrushchev was his own crisis manager, with the result that decisions were often made impetuously and without consideration of a full range of policy options.  Khrushchev’s biggest mistake may have been his failure to link Cuba with Berlin (as suggested by Ambassador Dobrinin among others), given its neuralgic value for the Kennedy administration and particularly the president himself (consider Kagan, On the Origins, pp. 476-493).

 

[xxxiv] See particularly Ken Matthews, The Gulf Conflict and International Relations (London: Routledge, 1993), chs. 2 and 4.  Another useful account of the war as a whole is Lawrence Freedman and Ephraim Karsh, The Gulf Conflict, 1990-1991 (Princeton: Princeton University Press, 1993).  Insight into high-level US decision making can be gained from Bob Woodward, The Commanders (New York: Simon and Schuster, 1991), and Michael R. Gordon and Bernard E. Trainor, The Generals’ War: The Inside Story of the Conflict in the Gulf  (Boston: Little Brown, 1995).

 

[xxxv] David R. Gergen, “The Unfettered Presidency,” in Joseph S. Nye, Jr. and Roger K. Smith, eds., After the Storm: Lessons from the Gulf War (Lanham, MD: Madison Books, 1992), ch. 7.

 

[xxxvi] See especially Bruce W. Jentleson, With Friends Like These: Reagan, Bush, and Saddam, 1982-1990 (New York: W. W. Norton, 1994).  There can be little question but that the US ambassador to Iraq at the time, April Glaspie, was essentially reflecting American policy in her unfortunate meeting with Saddam shortly before the invasion.  At the same time, the performance was extraordinarily inept, and underlines the extent to which crisis diplomacy needs to be conceived in terms quite different from day-to-day diplomacy.  Saddam should have been bullied by a special envoy with the appropriate standing, personality, and experience (Gen. Vernon Walters is the classic of this genre). 

 

[xxxvii] The best account is Gordon and Trainor, The Generals’ War, ch. 20.

 

[xxxviii]In an important sense, the real threats to contemporary states are now internal more than external. The most serious crisis facing Russia in the new era, for example, has been the attempted secession of the Chechen republic, not the projected expansion of NATO to the east ─ something that would never have been predicted by statesmen conditioned by the Cold War paradigm of crisis management.  In the United States, the Iran-Contra scandal of the late 1980s was a much more threatening crisis from the point of view of the Reagan administration’s ability to govern or to project American power abroad than Poland in 1981-1982, Lebanon in 1983, or any other international crisis on its watch.  Yet neither governments nor academic analysts have been notably sensitive to this shift, and little seems to have been done to rethink operational crisis management requirements in its light.